Customer loyalty is one of the most important things for any business, but keeping customers can feel like an ongoing challenge. If you’re in the home services industry, you know that one-time jobs don’t build a business—repeat customers do. Luckily, with a few simple strategies, you can boost customer retention and keep clients coming back. In this article, we’ll break down the main reasons why customers leave and, most importantly, how to keep them coming back. Why Customers Leave and How It Affects
Show up Where Your Customers are!If your customers can’t find you, your brand can’t grow! Find out where your audience is and show up there—again and again! From social media to search results, here’s the playbook for staying visible and top-of-mind. Imagine this: You’re driving down your street, and you notice a truck with a logo you’ve seen all over town. It’s clear and memorable. Without even thinking about it, you remember the company’s name and the services they provide. That’s the kind of